Dear Customers and Prospective Customers:
Thank you for
choosing PFC Furniture Industries, we look forward to doing business
with you.
It is our goal to provide the superior quality service and
product you deserve.
Unfortunately at times uncontrollable circumstances occur which may
result in damaged products or goods.
For this reason we have a company policy that applies to all PFC
Furniture Industries, Inc. customers.
Should you have any questions, please don’t hesitate to contact
us at (972) 231-7732.
~ PFC Management
Company Policy
All damages must be reported within 48
hours after receipt of merchandise.
It is the responsibility of
the employee receiving inventory to do a thorough check of the inventory
to ensure your merchandise is in new condition.
It is not the responsibility of PFC Furniture Industries, Inc.
employees to do this check after the delivery has been made.
All manufacturer defects/damages must be
reported within 30 days after receipt of
merchandise.
We do not exchange whole
cartons of merchandise if parts of the merchandise can be replaced or
repaired. Refunds within the 30
day policy period will not be issued for damaged items until the
merchandise has been returned.
All defective returned merchandise must be approved by PFC Furniture Industries, Inc. management staff prior to return. All items must be returned in the original box to receive a refund. Otherwise, only exchanges may be done. PFC Furniture Industries, Inc does not accept returns or exchange on new merchandise in good condition or on close-out and final sale items.
All defective returned merchandise must be approved by PFC Furniture Industries, Inc. management staff prior to return. All items must be returned in the original box to receive a refund. Otherwise, only exchanges may be done. PFC Furniture Industries, Inc does not accept returns or exchange on new merchandise in good condition or on close-out and final sale items.
Check Policy – All returned checks will
incur a $20.00 NSF fee.
Replacement checks must be in the
form of cashiers check or cash.
Post dated checks are not acceptable forms of payment unless
pre-authorized by management staff at PFC Furniture Industries, Inc.
PFC Furniture Industries Inc, reserves the right to refuse
business from anyone at it’s sole discretion.